Delivery & Returns
Fast Worldwide Shipping!
Thank you for supporting our Australian Business! Our team processes, packs and dispatches orders daily. Customers are also welcome to pick up directly from Belly Bands HQ located at 10 Empire Crescent, Chevallum, Queensland, Australia, 4555.
Shipping Time Estimates & Rates
Australia
- Standard shipping: 3-7 days
- Express shipping 1-2 days
- Free Standard Shipping Over $150 AUD
New Zealand
- Standard shipping: 5-10 days
- Express shipping 4-7 days
- Free Shipping Over $99 NZD
USA
- Standard shipping: 5-10 days
- Express shipping 4-7 days
- Free Shipping Over $70 USD
Canada
- Standard shipping: 5-10 days
- Express shipping 4-7 days
- Free Shipping Over $90 CAD
UK
- Standard shipping: 5-10 days
- Express shipping 4-7 days
- Free Shipping Over £50 GBP
Rest Of The World
- Standard shipping: 5-10 days
- Express shipping 4-7 days
- Shipping Rates Calculated at Checkout
*IMPORTANT! Any customs fees, duties and sales taxes requested by the destination country on arrival, will be the responsibility of the customer.
Will I receive a tracking number?
Yes, once your order is dispatched an email containing a tracking number will be sent to you.It is important to make sure your email and delivery details are accurate when you place an order. Customers should keep track of their order as it makes its way to them, so that they can be informed in case of any difficulties with the delivery and avoid having the package sent back to Belly Bands.
Can I change my shipping address?
Contact us as soon as possible to change your shipping address. If you let us know prior to dispatch we can update it for you. Unfortunately, if your order has already been dispatched we will be unable to change it.
Shipping Insurance
Australia Post offers Shipping Insurance in case of lost, damaged, or stolen items, this fee is automatically added to your cart for convenience, but can be unselected before checkout.
Return to Sender Fee
If your parcel is uncollected or undelivered due to incorrect customer address or for non pick up from your local post office, Australia post charges $15 to have the parcel returned to Belly Bands. This fee is passed onto the customer when secondary shipping is organised from Belly Bands or deducted from the refund amount if the products are no longer needed.
Belly Bands use only reputable delivery services to ensure parcel delivery, however we cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods, Delays with Covid 19 etc.) - Read Full Delivery Policy.
REFUNDS & EXCHANGE
We have an easy returns process for any unopened item within 28 days of purchase. *Please keep in mind products classified as personal hygiene items (such as our Belly Band products) cannot be refunded or exchanged once opened due to being worn directly on the skin, near and on the pubic area and over surgical wounds. This policy ensures that our customers always have access to brand new garments each time they shop with us.
*In case of any manufacturing fault, please contact our customer service team and we will rectify the issue asap.
Please contact us to authorise your request before returning any item.
Return Address: Belly Bands HQ located at 10 Empire Crescent, Chevallum, Queensland, Australia, 4555. - Read Full Returns Policy.